Frequent Asked Questions

  1. How do I make a purchase?

Browse through the site. Once you have found an item that you would like to purchase click, "Add To Cart". Keep adding products in this manner. Once you are ready to checkout click the cart icon in the header and follow the steps to purchase your item. 

  1. Do I need an account to place an order?

No, you can checkout as a guest.

  1. Is it safe to use my credit or debit card on your site?

Your security and privacy are important to us.  All orders are processed through our secure third party checkout system. We do not store your credit card details.

  1. When will I get my order?

Please refer to your shipping policy for details

  1. What kind of products do you sell online?

We offers the latest in womenswear fashion from across the world. This includes apparel, lingerie, swimwear, jewellery, bags etc.

  1. How do I get in touch with your team?

You can get in touch with our Customer Support Team at +(91) 98 102 83622 from 9:00am to 9:00pm IST(Monday to Saturday) or email us at support@fiestaresortwear.com

  1. How do I know my size?

Please note that some of our products have their own sizing, and you are requested to look at the product details and pictures for more information. 

  1. I am based out of India and I want to place an order for a delivery in India. Is it possible?

Yes, it is possible. Please refer to our ‘Shipping Policy’.

  1. Do you deliver out of India?

Yes, we deliver all over the world, subject to our delivery partners agreeing to process the shipment.

  1. What if I am not available when you deliver the merchandise?

Courier companies usually call the customer to check their availability. In case the delivery fails, the delivery is usually attempted a second time. However, if we are still unable to deliver the product to you, Fiesta Resortwear will update you about the same, and provide you with any other necessary information. Incase the delivery is unsuccessful, and the product is sent to our Mumbai office, the customer will be required to pay delivery charges again, for us to redeliver. Please refer to our policies for more information.

  1. Can I change the shipping address of the order?

Yes, you can change the shipping address before your order is processed. Kindly contact our Customer Support team immediately to ensure it is changed before the order is processed.

  1. How do I return a product?

Kindly read the Return Policy section under RETURNS & EXCHANGE

  1. Can I book an order for delivery to more than one address?

No. You have to place separate orders for different shipping addresses.

  1. What happens if my credit/debit card has been compromised while making a payment online?

We do not store/retain your credit card information. If you suspect any such activity, please get in touch with your bank immediately.

  1. What happens if the merchandise ordered is out of stock?

If the product you ordered is out of stock, you will be informed immediately and we will refund the full amount in your account.

  1. Is there a limit to the quantity that I can order?

No, there's no limit.